Terms and conditions
SÍLABA provides an online shopping service governed by the Terms and Conditions of Sale described below.
Company data
The website www.silaba.pt and its associated domain are registered under the .com and .pt domain/subdomain registration regulations, with legal deposit number 340473/12, and are owned by NEscolar Unipessoal Lda, registered at the Braga Commercial Registry under the unique registration and corporate tax number 517058219.
Contents
The reproduction, transfer, distribution, or storage of the contents of this website, without prior written authorization, is prohibited for purposes other than strictly personal use.
SÍLABA reserves the right to modify, at any time, the information and commercial offers presented in its online store, including products, prices, commercial conditions or services.
The introduction of links to our website for commercial purposes is expressly prohibited without prior authorization from the company. Similarly, the use of the domain www.silaba.pt for abusive purposes, and without prior authorization, may be subject to legal action.
If you find links on other websites that allow you access to www.silaba.pt, please be advised that SÍLABA has no responsibility whatsoever, neither for the origin of the page nor for the content contained therein.
In the event of any typographical error in the presentation, description, or price of the products, the customer has the right to rescind the purchase and sale contract under the applicable legal terms. Similarly, SÍLABA has the right to propose changes to the order if the error is detrimental to the company.
Attention: The colors displayed on computers depend on several factors such as monitor resolution and the monitor's color temperature setting; therefore, the actual color of the product may not be exactly the same as the color shown in the photograph. However, we always take care to provide the most accurate photographs possible on the product page.
Delivery times
The average delivery time varies depending on the type of product. If the product is not in stock, you should consider the approximate delivery times shown below. We always advise our customers to contact our team to confirm the estimated delivery date.
Preschool: 20 to 30 days
Physical: 30 to 40 days
Biology and Geology: 4 to 7 days
Reagents: 5 to 10 days
Furniture: 30 to 40 days
Inclusive Education: 10 to 20 days
Note: These deadlines may be delayed if items are out of stock at the supplier, as well as during holiday periods.
Before finalizing your order, please contact our sales team so we can provide a concrete delivery estimate for your products.
Placing orders online
Placing an order at www.silaba.pt is very easy. However, to ensure your convenience, we have a team available to assist you with placing your order online, should you need it. Our online store complies with all e-commerce regulations and laws.
Shop at SÍLABA in just a few steps:
- Browse our online store to find the product(s) you want;
- Add the product(s) to your Shopping Cart;
- Once you have all the desired products in your Shopping Cart, click on Checkout ;
- If you haven't already done so, please fill in the requested fields (Login, registration, or guest);
- Fill in your billing, shipping, and payment information;
- Review your order and click Finish;
All promotional campaigns are subject to general stock availability rules. Campaigns and promotions available in our store are automatically applied to the shopping cart. Therefore, any returns and exchanges resulting from purchases made using a discount (Promotional Code) will be based on the final billing amount and not the actual value of the items in the order.
For the purpose of calculating the shipping fee, the value to be taken into consideration is the total purchase price, including any applied discounts.
Order processing begins only after payment confirmation. Please contact us through our usual channels if you require any clarification regarding payments.
Delivery times vary depending on our products.
For more specific information regarding product delivery, please contact us before placing your order.
If the information is incorrect or you wish to change your order, you can immediately request the change or even cancel the purchase via email, chat, or phone.
In accordance with the provisions of Law 7/2004 of January 7, relating to electronic commerce, SÍLABA reserves the right to unilaterally cancel the order whenever there is a programming error, computer malfunction, or if the contractual offer arrives distorted at its destination where the error concerns an essential element of the contract.
FURNITURE
The furniture (as well as the cots) available in our store is delivered disassembled and will only be assembled by SÍLABA upon request from the customer. Our sales team is available to present you with the best solution .
Notes:
SÍLABA reserves the right to change the terms and conditions of the website at any time, without prior notice to the customer. The policy described is valid for purchases made exclusively on the online store www.silaba.pt